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Welcome to our Terms and Conditions page. These terms and conditions outline the rules and regulations for the use of our website.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.
We employ the use of cookies. By using our website you consent to the use of cookies in accordance with our privacy policy.
Unless otherwise stated, we own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments'). We do not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect our views or opinions. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws, we shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
The following organizations may link to our website without prior written approval:
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.
If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
By using our services and providing your contact information, you explicitly agree and consent to receive communications from MasihiSathi.com via the following channels:
These communications may include but are not limited to:
You can opt-out of receiving promotional communications at any time by contacting us at hello@masihisathi.com or by following the unsubscribe instructions provided in our messages. However, you acknowledge that certain transactional and service-related communications are essential for the proper functioning of our services and cannot be opted out.
By agreeing to these Terms & Conditions, you confirm that you have read and understood our Privacy Policy and consent to the communication methods described above.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
MasihiSathi may offer optional monthly plans known as “MasihiSathi Patreon.”
MasihiSathi Patreon is intended for users who voluntarily choose to financially support the continued operation, development, maintenance, promotion, staffing, technology, and growth of the MasihiSathi Platform.
Participation in MasihiSathi Patreon is completely voluntary.
Users are not required to become a MasihiSathi Patreon member in order to create a standard account or use features that MasihiSathi makes available free of charge.
Depending on the selected Patreon plan, users may receive certain Platform benefits, including MasihiSathi Coins.
The number of Coins and benefits associated with each plan will be displayed before purchase and may vary between plans.
Where MasihiSathi Patreon is offered as an auto-renewing subscription, the selected subscription fee will be charged at the applicable billing interval until the subscription is cancelled.
By subscribing, you authorize the applicable payment provider, app store, or payment gateway to process recurring payments according to the plan selected by you.
Subscription pricing, applicable taxes, billing frequency, and benefits will be shown before confirmation of the purchase.
Users may cancel future renewal of their subscription through the method made available by the applicable billing provider.
Cancellation stops future renewals but does not ordinarily reverse a payment that has already been successfully processed, except where a refund is required under applicable law or applicable app-store/payment-provider rules.
MasihiSathi may operate an internal digital credit system called “MasihiSathi Coins” or “Coins.”
Coins may be:
Coins can be used only for eligible services and features available within the MasihiSathi Platform.
Coins are not legal tender, electronic money, cryptocurrency, bank deposits, securities, or financial investments.
Coins cannot be withdrawn as cash.
Coins cannot ordinarily be exchanged for money or transferred outside the Platform.
Coins have no monetary value outside MasihiSathi.
Depending on features available at a particular time, Coins may be used for services including:
The number of Coins required for each feature will be displayed in the Platform and may change from time to time.
When you redeem Coins to unlock a profile, the applicable number of Coins will be deducted from your Coin balance.
An unlock gives access only to the information or functionality that MasihiSathi makes available through that particular unlock.
Unlocking another user’s profile does not guarantee:
Users are responsible for exercising reasonable caution before communicating with or meeting another user.
Users may use Coins or other permitted payment methods to promote or highlight their profiles where these features are available.
Promotion or highlighting may increase the visibility or presentation of a profile but does not guarantee any particular number of views, responses, matches, enquiries, communications, or marriage proposals.
Results can vary depending on user activity, location, preferences, profile quality, search criteria, and other factors.
When a user confirms a Coin-based transaction, the required number of Coins will be deducted from the user’s balance.
Users should carefully review the number of Coins required before confirming a transaction.
Once Coins have been successfully redeemed for a service that has been delivered or activated, the Coins will generally not be returned, except where required by applicable law or where MasihiSathi determines that a technical error attributable to the Platform prevented delivery of the purchased feature.
Coins cannot be:
Payments successfully processed for MasihiSathi Patreon subscriptions, Coins, profile promotions, profile highlights, profile unlocks, or other digital services are generally non-refundable once the applicable digital service or benefit has been supplied, activated, credited, or consumed, subject to applicable law.
Users should review all payment details before confirming a transaction.
Cancelling a recurring MasihiSathi Patreon subscription prevents future renewals according to the applicable billing provider’s cancellation rules. Cancellation does not automatically entitle the user to a refund for a billing period that has already begun or a benefit already supplied.
Where a purchase is made through the Apple App Store, Google Play, or another third-party billing provider, refunds and cancellations may also be governed by that provider’s applicable policies and mandatory requirements.
Nothing in these Terms excludes or restricts any refund, remedy, or consumer right that cannot legally be excluded under applicable law.
MasihiSathi may establish validity or expiry periods for certain categories of Coins, including promotional or bonus Coins.
Where an expiry period applies, it will be communicated through the Platform or relevant offer terms.
MasihiSathi may distinguish between purchased Coins, subscription-benefit Coins, and promotional/bonus Coins.
MasihiSathi may modify:
Changes will apply prospectively in accordance with applicable law and app-store/payment-provider requirements.
Where required, users will be notified before changes affecting recurring subscription pricing take effect.
Users may stop using MasihiSathi at any time.
If an account is terminated for serious violations of these Terms, fraud, misuse, illegal activity, harassment, or manipulation of the Platform, access to remaining Coins and Platform benefits may be restricted or forfeited to the extent permitted by applicable law.
Users should use available Coins before voluntarily deleting their account where applicable, because account deletion may result in loss of unused Platform benefits.
We may maintain records concerning:
These records may be used for account administration, transaction verification, fraud prevention, customer support, dispute handling, and compliance.
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