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Terms and Conditions

This website is owned by Evan francis

Welcome to our Terms and Conditions page. These terms and conditions outline the rules and regulations for the use of our website.


Introduction

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.


Cookies

We employ the use of cookies. By using our website you consent to the use of cookies in accordance with our privacy policy.


License

Unless otherwise stated, we own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions.


User Comments

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments'). We do not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect our views or opinions. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws, we shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.


Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

  • Content Liability

    We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


    Reservation of Rights

    We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.


    Removal of links from our website

    If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.


    Communication Consent

    By using our services and providing your contact information, you explicitly agree and consent to receive communications from MasihiSathi.com via the following channels:

  • SMS (Short Message Service): You agree to receive text messages on the mobile number provided by you. Standard messaging rates may apply as per your mobile carrier.
  • WhatsApp: You consent to receive messages, notifications, and updates via WhatsApp on the phone number you have provided.
  • RCS (Rich Communication Services): You agree to receive rich media messages, including text, images, and interactive content via RCS on supported devices.
  • These communications may include but are not limited to:

  • Account verification and security notifications
  • Profile updates and match notifications
  • Service updates and promotional offers
  • Important announcements and policy changes
  • Customer support and service-related messages
  • You can opt-out of receiving promotional communications at any time by contacting us at hello@masihisathi.com or by following the unsubscribe instructions provided in our messages. However, you acknowledge that certain transactional and service-related communications are essential for the proper functioning of our services and cannot be opted out.

    By agreeing to these Terms & Conditions, you confirm that you have read and understood our Privacy Policy and consent to the communication methods described above.


    Disclaimer

    To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

  • MasihiSathi Patreon

    MasihiSathi may offer optional monthly plans known as “MasihiSathi Patreon.”

    MasihiSathi Patreon is intended for users who voluntarily choose to financially support the continued operation, development, maintenance, promotion, staffing, technology, and growth of the MasihiSathi Platform.

    Participation in MasihiSathi Patreon is completely voluntary.

    Users are not required to become a MasihiSathi Patreon member in order to create a standard account or use features that MasihiSathi makes available free of charge.

    Depending on the selected Patreon plan, users may receive certain Platform benefits, including MasihiSathi Coins.

    The number of Coins and benefits associated with each plan will be displayed before purchase and may vary between plans.


    Recurring Monthly Payments

    Where MasihiSathi Patreon is offered as an auto-renewing subscription, the selected subscription fee will be charged at the applicable billing interval until the subscription is cancelled.

    By subscribing, you authorize the applicable payment provider, app store, or payment gateway to process recurring payments according to the plan selected by you.

    Subscription pricing, applicable taxes, billing frequency, and benefits will be shown before confirmation of the purchase.

    Users may cancel future renewal of their subscription through the method made available by the applicable billing provider.

    Cancellation stops future renewals but does not ordinarily reverse a payment that has already been successfully processed, except where a refund is required under applicable law or applicable app-store/payment-provider rules.


    MasihiSathi Coins

    MasihiSathi may operate an internal digital credit system called “MasihiSathi Coins” or “Coins.”

    Coins may be:

  • included as benefits under MasihiSathi Patreon plans;
  • purchased where such purchases are made available;
  • awarded as part of promotions, rewards, or special campaigns; or
  • credited by MasihiSathi at its discretion.
  • Coins can be used only for eligible services and features available within the MasihiSathi Platform.

    Coins are not legal tender, electronic money, cryptocurrency, bank deposits, securities, or financial investments.

    Coins cannot be withdrawn as cash.

    Coins cannot ordinarily be exchanged for money or transferred outside the Platform.

    Coins have no monetary value outside MasihiSathi.


    Use of Coins

    Depending on features available at a particular time, Coins may be used for services including:

  • Profile Unlocking: Coins may be redeemed to unlock eligible information or features associated with another user’s profile.
  • Profile Promotion: Coins may be redeemed to promote a user’s profile and potentially provide increased visibility within the Platform.
  • Profile Highlighting: Coins may be redeemed to highlight or otherwise visually distinguish a user’s profile.
  • Other Coin-based features may be introduced from time to time.
  • The number of Coins required for each feature will be displayed in the Platform and may change from time to time.


    Profile Unlocking

    When you redeem Coins to unlock a profile, the applicable number of Coins will be deducted from your Coin balance.

    An unlock gives access only to the information or functionality that MasihiSathi makes available through that particular unlock.

    Unlocking another user’s profile does not guarantee:

  • that the person will respond;
  • that the person will be interested in you;
  • that their contact details will remain active;
  • that the profile owner will continue using MasihiSathi;
  • that the information provided by the user is completely accurate; or
  • that any relationship or marriage will result.
  • Users are responsible for exercising reasonable caution before communicating with or meeting another user.


    Profile Promotion and Highlighting

    Users may use Coins or other permitted payment methods to promote or highlight their profiles where these features are available.

    Promotion or highlighting may increase the visibility or presentation of a profile but does not guarantee any particular number of views, responses, matches, enquiries, communications, or marriage proposals.

    Results can vary depending on user activity, location, preferences, profile quality, search criteria, and other factors.


    Coin Deductions

    When a user confirms a Coin-based transaction, the required number of Coins will be deducted from the user’s balance.

    Users should carefully review the number of Coins required before confirming a transaction.

    Once Coins have been successfully redeemed for a service that has been delivered or activated, the Coins will generally not be returned, except where required by applicable law or where MasihiSathi determines that a technical error attributable to the Platform prevented delivery of the purchased feature.


    No Cash Redemption

    Coins cannot be:

  • redeemed for cash;
  • transferred to a bank account;
  • exchanged for cryptocurrency;
  • sold to another user;
  • transferred between accounts unless MasihiSathi specifically provides such functionality; or
  • used outside the MasihiSathi Platform.

  • Refund and Cancellation Policy

    Payments successfully processed for MasihiSathi Patreon subscriptions, Coins, profile promotions, profile highlights, profile unlocks, or other digital services are generally non-refundable once the applicable digital service or benefit has been supplied, activated, credited, or consumed, subject to applicable law.

    Users should review all payment details before confirming a transaction.

    Cancelling a recurring MasihiSathi Patreon subscription prevents future renewals according to the applicable billing provider’s cancellation rules. Cancellation does not automatically entitle the user to a refund for a billing period that has already begun or a benefit already supplied.

    Where a purchase is made through the Apple App Store, Google Play, or another third-party billing provider, refunds and cancellations may also be governed by that provider’s applicable policies and mandatory requirements.

    Nothing in these Terms excludes or restricts any refund, remedy, or consumer right that cannot legally be excluded under applicable law.


    Coin Expiry

    MasihiSathi may establish validity or expiry periods for certain categories of Coins, including promotional or bonus Coins.

    Where an expiry period applies, it will be communicated through the Platform or relevant offer terms.

    MasihiSathi may distinguish between purchased Coins, subscription-benefit Coins, and promotional/bonus Coins.


    Changes to Patreon Plans and Coin Values

    MasihiSathi may modify:

  • Patreon plan prices;
  • the number of Coins provided with a plan;
  • Coin redemption requirements;
  • promotional benefits;
  • profile promotion costs;
  • profile highlighting costs; and
  • other Platform features.
  • Changes will apply prospectively in accordance with applicable law and app-store/payment-provider requirements.

    Where required, users will be notified before changes affecting recurring subscription pricing take effect.


    Account Termination and Unused Coins

    Users may stop using MasihiSathi at any time.

    If an account is terminated for serious violations of these Terms, fraud, misuse, illegal activity, harassment, or manipulation of the Platform, access to remaining Coins and Platform benefits may be restricted or forfeited to the extent permitted by applicable law.

    Users should use available Coins before voluntarily deleting their account where applicable, because account deletion may result in loss of unused Platform benefits.


    MasihiSathi Patreon and Coins

    We may maintain records concerning:

  • Patreon plan;
  • subscription status;
  • Coins credited;
  • Coins purchased;
  • Coins redeemed;
  • profile unlock transactions;
  • profile promotion transactions;
  • profile highlighting transactions;
  • promotional Coins; and
  • related transaction history.
  • These records may be used for account administration, transaction verification, fraud prevention, customer support, dispute handling, and compliance.

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